Shipping Policy
Shipping Policy
Effective Date: 5 May 2026
Overview
This Shipping Policy explains how TensLeads delivers its services and any applicable materials through https://tensleads.com/. Our business primarily operates digitally, and most deliverables are provided electronically unless explicitly stated otherwise.
Digital Delivery
All core services offered by TensLeads are delivered online. After confirmation of purchase or agreement:
- Project onboarding details are shared via email
- Access to tools, dashboards, or systems is provided digitally
- Delivery timelines are defined based on the agreed scope
Timelines depend on project complexity and client requirements.
Physical Deliverables
If any physical documents or materials are required as part of the service:
- Delivery timelines will be communicated in advance
- Shipments are handled through reliable courier partners
- Tracking details will be provided after dispatch
Any applicable shipping charges will be disclosed before confirmation.
Processing Time
- Digital services typically begin within 24–72 hours after confirmation
- Custom projects follow milestone-based timelines
- Physical shipments are dispatched within the communicated timeframe
Delays may occur due to incomplete information, public holidays, or unforeseen issues.
International Shipping
We serve clients globally. For deliveries outside the United Kingdom:
- Shipping duration varies based on destination
- Customs duties or import taxes, if applicable, must be handled by the recipient
Delivery Issues
If delivery fails due to incorrect details or recipient unavailability:
- Re-dispatch may incur additional charges
- Delivery timelines may be extended
Contact
For any delivery or shipping-related queries:
Company: TensLeads
Website: https://tensleads.com/
Phone: +44 (0) 1695 227300
Email: info@hcwhealth.com
Address: Healthcare World, Unit 5 Hewitt Business Park, Winstanley Road, Billinge, Wigan WN5 7XB
Updates
We may update this Shipping Policy from time to time. Any changes will be reflected on this page with the updated effective date.